Privacy policy

📄 Privacy Policy

Last updated: [insert date]

1. Who We Are

This website is operated by:

ESCOU
Email: contact@kahfoo.com

We are committed to protecting your personal data and your privacy, in accordance with the EU General Data Protection Regulation (GDPR – Regulation 2016/679).

2. What Personal Data We Collect

We may collect the following data when you interact with our website:

  • Identity data (first name, last name)

  • Contact details (email address, shipping address, phone number)

  • Order information (products ordered, amounts, transaction history)

  • Payment information (via secure payment providers – no card details are stored on our servers)

  • Browser data (IP address, cookies, device type, browsing behavior)

3. How We Use Your Data

We process your data for the following purposes:

  • To process and ship your orders

  • To provide customer service

  • To manage your account (if applicable)

  • To send updates on your orders or changes to our services

  • To improve our website and user experience

  • With your consent: to send marketing emails or newsletters

  • To comply with legal or tax obligations

4. Legal Basis for Processing

We collect and use your data based on:

  • The performance of a contract (e.g., fulfilling an order)

  • Your consent (for marketing communications and cookies)

  • Our legitimate interest (e.g., improving the site or preventing fraud)

  • Legal obligations (e.g., tax records, invoicing)

5. Data Retention

We keep your data only as long as necessary for the purposes for which it was collected:

  • Order and billing data: retained for 6 years (legal requirement)

  • Contact and account data: retained for 3 years after last interaction

  • Marketing data: until you unsubscribe or withdraw your consent

6. Who Has Access to Your Data

Your personal data may be shared with:

  • Our internal team for order processing and support

  • Payment providers (Stripe, PayPal, etc.)

  • Delivery carriers (Colissimo, DHL, etc.)

  • Shopify Inc. (as platform provider)

  • Analytics and cookie providers (Google Analytics, Meta Pixel)

We do not sell your data to any third party.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Ensure the site works properly

  • Measure audience and performance (analytics)

  • Enable targeted advertising (with your consent)

You can manage or refuse cookies via your browser settings.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct or update it

  • Request its deletion

  • Withdraw your consent at any time (for marketing or cookies)

  • Object to certain uses (e.g., profiling)

  • Request data portability

To exercise your rights, email us at contact@kahfoo.com. We will respond within 1-2 days.

9. Data Security

We take all reasonable steps to protect your data:

  • SSL encryption

  • Access control

  • Secure payment gateways

However, no method of transmission is 100% secure. We encourage you to protect your own login and payment credentials.

10. Transfers Outside the EU

Our platform (Shopify) and some partners (e.g., Google, Meta) may process your data outside the EU.
We ensure that such transfers are governed by adequate safeguards (e.g., standard contractual clauses approved by the European Commission).

11. Contact & Complaints

If you have any questions or concerns about your data:

📩 Email: contact@kahfoo.com

If you're not satisfied, you may also file a complaint with your national data protection authority: